Maquettes de l'extranet Kupertino Technology

Extranet portal

Kupertino Technology has a dedicated, private-access Extranet site. The site offers a general, centralised overview of the clothing function. It is modular and may be configured to the requirements and professional specifications of each client.
It is possible to provide access either to contract administrators only, or to all staff by creating individual accounts.

Presentation of the itemised collection

Visualisation of the products via an e-commerce interface

Order process

Placing of orders individually, or by the administrator
A points credit system can be used

Order follow-up / After-sales

Status of orders / monitoring deliveries
Submission and monitoring of After-sales requests

Contract administration

Rights management
Real-time access to statistical data and indicators

Kupertino Technology's Extranet makes our everyday job easier

Camille, Regional Director of a perfume brand

Style and design

Kupertino Technology has an in-house Styling Studio with experienced product managers and stylists.

The Styling Studio's mission

It provides a solution perfectly suited to each customer’s requirements in terms of image, ergonomics and functionality, whether for corporate clothing, uniforms or standardised Personal Protective clothing.

Collaboration with the Design Studio

The Styling Studio works closely with the Design Studio, which is responsible for incorporating the specific technical, ergonomic and comfort features.

Taking measurements

Everyone has unique body measurements and statistics. Taking the right measurements is an essential stage which affects user satisfaction and the project’s success.

Taking body measurements

This involves made-to-measure items, especially ceremonial uniforms (the Republican Guard, Coëtquidan, etc.). It is also useful to take measurements for people whose body size does not come within the standard manufacturing tables.

Taking measurements for collections

This involves ready-to-wear, mass-produced clothes (workwear, protective clothing, corporate uniforms, etc.). Kupertino Technology has its own measurement department, a team of professionals who travel throughout France and worldwide.

Research & Development, Innovation

The Research & Development department is made up of a team of engineers and technicians who are highly specialised in their respective fields. They are constantly exploring new innovations in order to meet the technical demands of the present and the future.

R&D Synergy and the Design Studio

The fruitful synergy between R&D and the Design Studio means we can develop products that are rigorously adapted to the needs of each customer and explore new avenues (materials, technologies, manufacturing methods) in order to offer increasingly innovative product solutions in the future.

After-sales

Customer service is an important element of long-term customer support. Beyond the design, production and distribution of outfits, Kupertino Technology, as part of Groupe Marck, guarantees tailor-made support and after-sales service.

Technical and human resources

Personalised advice and assistance
Telephone hotline
Scorecard and performance indicators
Traceability from receipt of orders up to delivery
Assistance in using the dedicated web portal
Personalised follow-up throughout the contract

In-Service Support (ISS) Unit

With a wealth of experience in the design and production of personal protection equipment, the Group is one of the few firms to offer an internal In-Service Support (ISS) service.

Training courses, the keys to success

Kupertino Technology and Groupe Marck have a team of trainers specialised in the field of personal protection.

Key points examined

What are the risks we need to protect against?
How should the equipment be worn to ensure maximum protection?
How should the equipment be taken care of?
How can we check the equipment to make sure it is in good working condition?

Practical exercises

The training sessions involve practical exercises, designed to guarantee perfect mastery of the equipment and all the associated procedures.

Outsourcing the clothing function

The objective of outsourcing is to build a partnership designed to meet each of the needs expressed and facilitate the management of the equipment for the entire contract.

One-off or comprehensive outsourcing

Supply of complete collections (clothes and accessories)
Provision of catalogues
Extranet sites
Taking measurements
Made-to-measure clothes for “one-off” needs
Personalised, named packaging
Deliveries of collective or individual allocations
Training in the use of protective clothing
In-Service Support for PPE
Provision of recycling solutions

In France and internationally

Kupertino Technology’s teams can operate throughout France and in other countries, providing rigorous, effective support for the entire partnership.

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